Office Administrator - Custom Cabinetry Manufacturing

$52,000 - $62,400/Yr

Unclassified - Norwalk, CT

Full-time

Norwalk, CT

About the position

We are seeking a highly organized and detail-oriented Office Administrator to join our custom cabinetry manufacturing team at Crane by Northeast, formerly known as Crane Woodworking. This full-time position is critical for ensuring the smooth and efficient operation of our office, supporting both administrative and operational tasks. The ideal candidate will report directly to the VP of Production & Installation and will collaborate closely with shop workers, project managers, and the office staff to facilitate effective communication and workflow. In this role, you will manage day-to-day office operations, which include answering phones, managing correspondence, maintaining office supplies, and scheduling appointments. You will also assist in entering and tracking purchase orders to vendors, coordinating with the production team to ensure accuracy and timeliness. Data entry and reporting will be a significant part of your responsibilities, as you will maintain accurate records of project timelines, materials inventory, invoicing, and employee time tracking. Customer communication is another key aspect of this position, as you will serve as a point of contact for clients, providing updates on order statuses and assisting with any questions or concerns they may have. Additionally, you will support estimating and production by organizing project documents, updating project schedules, and communicating project milestones to the team. Your role will also involve HR assistance, where you will help with onboarding new employees, managing employee records, and tracking attendance. Financial tasks will include processing invoices and coordinating payments to vendors through the corporate finance team. Finally, you will organize team meetings, prepare agendas, and assist with event planning for company events, ensuring that all office coordination runs smoothly.

Responsibilities

• Manage day-to-day office operations including answering phones, managing correspondence, maintaining office supplies, and scheduling appointments.
• Assist in entering and tracking orders to vendors, coordinating with the production team to ensure accuracy and timeliness.
• Maintain accurate records of project timelines, materials inventory, invoicing, and employee time tracking.
• Serve as a point of contact for clients, providing updates on order statuses and assisting with any questions or concerns.
• Support estimating and production by organizing project documents, updating project schedules, and communicating project milestones to the team.
• Assist with onboarding new employees, managing employee records, and tracking attendance.
• Process invoices and coordinate payment to vendors through corporate finance team.
• Organize team meetings, prepare agendas, and assist with event planning for company events.

Requirements

• Proven experience in office administration or a related role (experience in manufacturing is a plus).
• Strong organizational skills with an attention to detail.
• Excellent communication skills, both verbal and written.
• Proficiency in office software (Microsoft Office Suite, QuickBooks, or similar).
• Ability to multi-task and prioritize in a fast-paced environment.
• Familiarity with basic HR functions and bookkeeping practices.

Nice-to-haves

• Experience in the cabinetry, woodworking, or construction industry.
• Knowledge of inventory management and scheduling software.
• Basic understanding of project management principles.