Dynamic Metal Fabrication - Thornton, CO

posted 2 months ago

Full-time - Entry Level
Thornton, CO
Fabricated Metal Product Manufacturing

About the position

The Office Administrator/Customer Service Manager position at Dynamic Metal Fabrication is a full-time role based in Thornton, CO, designed for an individual who can foster a positive work environment while managing various administrative and customer service tasks. The ideal candidate will be responsible for maintaining office operations, ensuring that the office runs smoothly and efficiently. This role requires a blend of administrative skills and customer service expertise, as the individual will be the first point of contact for clients and will handle various office-related duties. In this position, the Office Administrator will be tasked with answering and screening phone calls, managing the paging system, and performing data entry tasks, including processing purchase orders and invoicing. The role also involves filing, pulling, and scanning prints, as well as making general journal entries in the internal accounting system. A strong emphasis is placed on communication skills, as the individual will need to interact with both employees and customers effectively. The position is full-time, with expected hours ranging from 30 to 40 hours per week, and is structured around a day shift schedule from Monday to Friday, with no weekend work required. The successful candidate will have a general knowledge of accounting principles and experience with accounting software, particularly QuickBooks. They will also be responsible for ordering office supplies and ensuring that the office environment remains organized and conducive to productivity. This role is critical in supporting the overall operations of the sheet metal machine shop and ensuring that customer service standards are met. Benefits are available after a probation period of one year, which includes health, dental, and vision insurance, as well as paid time off and a 401(k) plan with company matching.

Responsibilities

  • Answering and screening phone calls
  • Transferring calls and managing the paging system
  • Performing data entry tasks
  • Processing purchase orders and invoicing
  • Filing, pulling, and scanning prints
  • Making general journal entries in the internal accounting system
  • Ordering office supplies
  • Maintaining a positive office environment
  • Providing customer service and support to clients

Requirements

  • Associate degree (Required)
  • 2 years of office experience (Required)
  • 1 year of customer service experience (Required)
  • Proficiency in Microsoft Word, Excel, and Outlook
  • General knowledge of accounting principles
  • Experience with accounting software, specifically QuickBooks
  • Strong organizational skills
  • Excellent communication skills
  • Typing skills
  • Phone etiquette

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k)
  • 401(k) matching after one year of employment
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