Office Administrator / Customer Service

$41,600 - $45,760/Yr

Extrusion Alternatives - Portsmouth, NH

Full-time - Entry Level

Portsmouth, NH

Plastics and Rubber Products Manufacturing

About the position

The Office Administrator and Customer Service role at a growing local medical manufacturer in Portsmouth, NH, is designed for a reliable and organized individual. This full-time position involves a variety of administrative tasks, customer service responsibilities, and support for billing and collections, with potential for advancement to an Office Manager role.

Responsibilities

• Prepare daily shipping documentation (BOL's, COA, packing list)
• Prepare daily shipping labels for transit
• Schedule daily pickups with UPS, FedEx, and Freight Carriers
• Provide tracking information to customers
• Answer phone and maintain office reception
• Direct customers to proper company resources
• Prepare customer invoices in support of shipping
• Manage mail stream for billing, invoices, and vendor communications
• Support Customer Service and Sales infrastructure in Customer Relationship Manager (CRM)
• Prepare purchase requisitions and purchase orders
• Maintain office supplies
• Perform other project tasks as assigned

Requirements

• 5 years of experience in Microsoft Office
• 5 years of administrative experience
• Associate's degree preferred

Nice-to-haves

• Experience in supervising
• Ability to commute to Portsmouth, NH
• Ability to relocate before starting work

Benefits

• Competitive hourly pay of $20 - $22
• Opportunity for advancement to full-time Office Manager role