International Institute Of New England - Lowell, MA
posted 4 months ago
The International Institute of New England (IINE) is a prominent non-profit organization dedicated to supporting refugees and immigrants through various services, including resettlement, education, and career advancement. The Lowell Office Administrator plays a crucial role as the first point of contact for clients and visitors, ensuring a welcoming and professional environment. This position involves managing the front desk, answering and routing phone calls, and maintaining the office's daily operations in collaboration with the Operations Team. The Office Administrator is responsible for overseeing the reception area, managing office supplies, coordinating with vendors, and supporting staff events. This role requires a detail-oriented and organized individual who can thrive in a fast-paced environment while providing excellent service to clients and staff alike. In addition to front desk management, the Office Administrator will handle various administrative tasks, including maintaining phone systems, managing incoming and outgoing mail, and ensuring that common areas are tidy and well-maintained. The position also involves basic IT troubleshooting and coordinating office space scheduling. The Office Administrator will work closely with the Managing Director and Facilities Manager to ensure smooth operations and effective communication within the office. This role is vital for fostering a positive atmosphere and supporting the mission of IINE to empower new Americans in the community.