Office Administrator/Sales Associate

$33,280 - $37,440/Yr

Unclassified - Port St. Lucie, FL

Part-time - Entry Level

Port St. Lucie, FL

About the position

We are a small but growing flooring company located in Port St. Lucie, seeking a highly organized and detail-oriented Office Administrator/Sales Associate to join our team. The ideal candidate will possess a proactive, can-do attitude and be willing to adapt and learn quickly. Strong organizational skills and computer proficiency are essential for managing daily operations effectively. This role requires a people person who is passionate about sales and delivering exceptional customer service. In this position, you will assist customers in choosing the best flooring options, both in person and over the phone. You will develop a comprehensive understanding of our products, market competition, and strategies to overcome obstacles. Managing customer databases, providing price quotes, discussing terms, and preparing sales contracts will be part of your daily responsibilities. Additionally, you will coordinate and manage daily operational tasks, including scheduling and managing resources for successful day-to-day operations. Proactively engaging in outbound sales calls and following up on leads and quotes will be crucial to ensuring the highest level of customer satisfaction and contributing to a positive customer experience. You will be expected to call new leads and follow up on the existing pipeline of leads, ensuring that all customer interactions are handled with care and professionalism.

Responsibilities

• Assist customers with choosing the best flooring options, both in person and over the phone.
• Develop an understanding of our products, market competition, and strategies to overcome obstacles.
• Manage customer databases, provide price quotes, discuss terms, and prepare sales contracts.
• Coordinate and manage daily operational tasks, including scheduling and managing resources for successful day-to-day operations.
• Proactively engage in outbound sales calls and follow up on leads and quotes.
• Ensure the highest level of customer satisfaction and contribute to a positive customer experience.
• Call new leads and follow up on existing pipeline of leads.

Requirements

• Minimum of 2+ years of customer-facing sales and/or retail management experience.
• Excellent communication skills (verbal and written).
• Proficient with computers and basic software programs such as Google Suite, Microsoft Office, and CRM systems.
• Strong organizational skills and excellent time management skills.
• Attention to detail and ability to multi-task and prioritize work on a daily basis.
• Basic math skills to calculate figures such as discounts, interest, commissions, percentages, and area measurements.
• Ability to work well independently and collaboratively with a team.
• Willingness to learn and operate a forklift (training provided).

Nice-to-haves

• Bilingual (English/Spanish) is a plus.
• An interest in home improvement and influencing flooring design choices.
• Strong office skills, including proficiency in Microsoft Office and calendar management.

Benefits

• Flexible schedule
• Paid time off