Elegant Tex Limited - Los Angeles, CA

posted 3 months ago

Full-time
Los Angeles, CA

About the position

The Office Administrator/Shipping Coordinator at Elegant Tex Inc is a pivotal role that involves a variety of tasks aimed at ensuring smooth operations within the office and shipping departments. This position requires a proactive individual who can handle multiple responsibilities, including verifying, processing, and packing sales orders. The successful candidate will be responsible for screening new accounts and maintaining effective communication with clientele regarding stock availability and incoming orders. Additionally, the role involves coordinating with the warehouse and freight companies to facilitate the pick-up of merchandise, ensuring that all logistics are managed efficiently. In this role, the Office Administrator/Shipping Coordinator will also be expected to provide exceptional customer service, both over the phone and in person. This includes demonstrating excellent verbal and written business etiquette, which is crucial for maintaining positive relationships with clients. The candidate must possess a high degree of organization, as weekly follow-ups with clients are a key part of the job. The ability to thrive in a busy work environment is essential, as the role demands juggling various tasks simultaneously. Familiarity with Bill of Lading, processing customer credit card payments, invoicing, and using Microsoft 365 for customer and vendor invoice scanning and filing will be advantageous. Experience with QuickBooks or Mod2 is also a plus, as the role may involve bank deposits and ad hoc reporting, including creating Excel worksheet reports as requested by management. The position is full-time, with a standard 8-hour shift from Monday to Friday, and is located in Los Angeles, CA.

Responsibilities

  • Verifying, processing, and packing sales orders.
  • Screening new accounts and maintaining client communication regarding stock and incoming orders.
  • Coordinating with the warehouse and freight companies for merchandise pick-up.
  • Providing customer service through phone and in-person interactions.
  • Demonstrating excellent verbal and written business etiquette.
  • Managing a busy work environment with a high degree of organization.
  • Conducting weekly client follow-ups.
  • Processing customer credit card payments and invoicing.
  • Scanning and filing customer and vendor invoices using Microsoft 365.
  • Creating Excel worksheet reports as requested by management.

Requirements

  • Customer service experience with gratifying phone and in-person interaction.
  • Excellent verbal and written business etiquette.
  • High degree of organization and ability to manage a busy work environment.
  • Familiarity with Bill of Lading and processing customer credit card payments.
  • Experience with invoicing and Microsoft 365.
  • Ability to scan and file customer and vendor invoices.
  • Experience with QuickBooks and/or Mod2 is a plus.
  • Ability to perform bank deposits and ad hoc reporting.

Nice-to-haves

  • Familiarity with Bill of Lading.
  • Experience with QuickBooks and/or Mod2.

Benefits

  • 401(k)
  • 401(k) matching
  • Free parking
  • Paid time off
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