Office Administrator - UniFirst

UniFirst - Norcross, GA

Full-time - Entry Level

Norcross, GA

10,001+ employees

Personal and Laundry Services

About the position

As an Office Administrator at UniFirst, you will play a crucial role in ensuring the smooth operation of our office in Norcross, Georgia. This position requires a self-motivated and organized individual who can manage various administrative tasks while providing exceptional customer service. You will be responsible for performing data entry tasks, maintaining customer and employee files, and managing human resource issues. Your role will also involve processing applications for new employees, assisting with benefits and payroll inquiries, and managing accounts receivables. In addition to these responsibilities, you will be tasked with voucher invoices for approval and payment, maintaining payment files for vendors, and ordering general office supplies. You will also be the first point of contact for incoming calls, providing information or routing calls to the appropriate personnel. Your ability to effectively communicate and manage multiple tasks will be essential in this role, as you will be supporting both internal and external customers. UniFirst values its employees and promotes a culture of growth and development. With a strong history of promoting from within, you will have opportunities to advance your career while being part of a family-run business that prioritizes quality and customer service. If you are looking for a rewarding career where you can make a difference, UniFirst is the place for you.

Responsibilities

• Perform data entry responsibilities as directed.
• Handle customer service responsibilities.
• Review, organize, and maintain customer files, employee files, and other required records.
• Manage and support human resource issues.
• Process applications and set up new employees with insurance and payroll.
• Assist all employees with basic benefits, health insurance, 401k, vacation/sick time, and payroll issues.
• Voucher invoices for approval and payment.
• Maintain payment files for each vendor.
• Answer telephone and provide information to callers or route calls to the appropriate person.
• Order general office supplies and distribute mail.
• Manage accounts receivables collection to acceptable levels.
• Submit payroll, customer summary billing, post checks/deposits, and manage petty cash.

Requirements

• Two-year degree or two to four years related experience and/or training; or equivalent combination of education and experience.
• Excellent work history with strong communication and people management skills.
• Proficiency in Microsoft Word and Excel.
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions from managers, clients, and customers.
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to operate computer systems and learn popular software programs such as Microsoft Word, Excel, PowerPoint, Access, and the UniFirst Account Management System.

Benefits

• 401K with Company Match
• Profit Sharing
• Health Insurance
• Employee Assistance Program
• Life Insurance
• Supplemental Life Insurance
• Long Term Disability
• Vacation
• Sick Time
• Paid Holidays
• Direct Payroll Deposit
• Tuition Reimbursement
• 30% Employee Discount
• Employee Referral Program