Office Administrator

Caliber Collision - Duluth, GA

Full-time

Duluth, GA

Repair and Maintenance

About the position

The Office Administrator position in Duluth, GA, is a full-time role that offers a dynamic work environment within a production shop. This position is designed for individuals who thrive in customer-facing roles and are looking to grow their careers in a supportive and engaging atmosphere. As an Office Administrator, you will be responsible for managing various administrative tasks that are crucial for the smooth operation of the service center. You will be the first point of contact for customers, ensuring that their inquiries are handled efficiently and professionally. Your role will involve coordinating with different departments to facilitate effective communication and service delivery. In addition to customer service, the Office Administrator will handle essential financial tasks, including Accounts Payable, Accounts Receivable, and Payroll. This multifaceted role requires a keen eye for detail and the ability to manage competing priorities in a fast-paced environment. You will be expected to maintain accurate records, process transactions, and assist in financial reporting as needed. The position also emphasizes the importance of effective communication, both verbal and written, to ensure that all stakeholders are informed and satisfied with the services provided. The company prides itself on promoting from within, offering career growth opportunities from day one. You will gain hands-on experience that can lead to a fulfilling career path within the organization. The role is not just about administrative tasks; it is about building relationships with customers and contributing to a positive workplace culture.

Responsibilities

• Serve as the first point of contact for customers, providing friendly and effective customer service.
• Manage administrative tasks to support the daily operations of the service center.
• Handle Accounts Payable, Accounts Receivable, and Payroll functions as needed.
• Maintain accurate records and documentation for financial transactions.
• Coordinate communication between departments to ensure efficient service delivery.
• Adapt to competing priorities and manage tasks in a fast-paced environment.

Requirements

• 2+ years of experience within a customer-facing environment.
• 1+ years of experience with Accounts Payable, Accounts Receivable, and Payroll (preferred).
• Must have a valid driver's license and be eligible for coverage under the company insurance policy.
• Must be able to pass all pre-employment screenings including background and MVR checks.
• Effective verbal and written communication skills.
• Ability to navigate multiple software systems, including Microsoft Office Suite.
• Ability to provide personable, friendly customer service to internal and external customers.

Benefits

• Immediately eligible for medical, dental, and vision insurance.
• Paid weekly and eligible for overtime.
• Paid vacation and holidays, accruing from day one.
• Career growth opportunities with a focus on promoting from within.
• Hands-on experience within a production shop.