Office Administrator

$47,840 - $47,840/Yr

Aesthetic Mdr - Marina del Rey, CA

Full-time

Marina del Rey, CA

About the position

The Front Office Administrator serves as the initial point of contact for patients and plays a key role in ensuring the smooth operation of the front desk and excellent patient experience. This position involves a variety of administrative tasks, patient interaction, and close collaboration with other office staff. The candidate is expected to provide exceptional customer service, have strong organizational and multitasking abilities, and maintain a professional and welcoming atmosphere at the front desk. The Front Office Administrator should be proficient in handling administrative tasks, managing patient appointments, and facilitating effective communication within the office. This role is crucial in creating a positive first impression for patients and ensuring that their needs are met promptly and efficiently. The Front Office Administrator will also be responsible for managing phone calls, scheduling appointments, and assisting with any inquiries that patients may have. The ability to work well under pressure and adapt to changing situations is essential for success in this position.

Responsibilities

• Serve as the initial point of contact for patients at the front desk.
• Manage patient appointments and ensure efficient scheduling.
• Provide exceptional customer service to patients and visitors.
• Handle administrative tasks related to patient interactions and office operations.
• Facilitate effective communication within the office and with patients.
• Maintain a professional and welcoming atmosphere at the front desk.
• Assist with inquiries and provide information to patients as needed.

Requirements

• Strong organizational skills and ability to multitask effectively.
• Exceptional customer service skills and a friendly demeanor.
• Proficiency in handling administrative tasks and managing appointments.
• Ability to communicate effectively with patients and office staff.
• Fluency in Spanish is required.