Office Administrator

$41,600 - $45,760/Yr

Jw Floor Covering - Santa Rosa, CA

Full-time - Entry Level

Santa Rosa, CA

1-10 employees

Specialty Trade Contractors

About the position

The Office Administrator plays a vital role in ensuring the smooth operation of administrative functions at JW Floor Covering Inc. This position involves providing essential support to flooring installers, retail business partners, and customers, requiring a proactive and organized individual capable of managing various office tasks and maintaining effective communication in a dynamic environment.

Responsibilities

• Manage incoming and outgoing communications, emails, and phone calls.
• Assist with scheduling installations and assignments for flooring installers and contractors.
• Maintain project documentation and work orders, providing information and updates to installers and contractors as needed.
• Respond to inquiries from retail business partners via email or phone, collaborating with the management team for accurate information sharing.
• Address customer inquiries, concerns, and requests promptly and professionally, providing product information and guidance.

Requirements

• Bi-Lingual Spanish speaker is a plus.
• Working experience in office administration, customer service, or related roles is a plus.
• Strong organizational and multitasking skills.
• Comfortable using office software (e.g., Microsoft Office Suite) and mobile tablets.
• Excellent verbal and written communication skills.
• Attention to detail and problem-solving abilities.
• Ability to work independently and collaboratively in a fast-paced environment.