Jc Whitlam Mfg Co - Wadsworth, OH
posted 2 months ago
The Office Administrator position at J.C. Whitlam Mfg. Co. in Wadsworth, OH, is a full-time role designed for a self-motivated and fast learner. The ideal candidate will be responsible for a variety of administrative tasks that are essential for the smooth operation of the office. This role requires a proactive approach to managing daily office functions and providing excellent customer service. The successful candidate will be expected to handle telephone calls and correspondence, ensuring that all communications are managed efficiently and professionally. In addition to answering calls, the Office Administrator will be involved in order entry, which includes processing customer orders accurately and promptly. The role also entails reconciling checks and ACH/Wire deposits, which is crucial for maintaining accurate financial records. The administrator will manage shipping correspondence, including processing bills of lading and end-of-day invoicing, ensuring that all shipments are documented correctly. Another key responsibility is to file and maintain all filing systems, which requires attention to detail and organizational skills. The Office Administrator will also review reports for shipments and backorders, ensuring that any issues are addressed in a timely manner. Additionally, processing Return Authorizations will be part of the job, requiring the ability to handle returns efficiently and in accordance with company policies. Overall, this position is vital for supporting the operational needs of the office and ensuring customer satisfaction through effective communication and administrative support.