Office Administrator

Caliber Collision - Mount Pleasant, MI

Full-time

Mount Pleasant, MI

Repair and Maintenance

About the position

The Office Administrator at Caliber Collision is responsible for a variety of administrative tasks that support the front office team and ensure smooth operations within the service center. This role includes managing payroll and HR-related administration, maintaining financial records, and providing exceptional customer service to enhance the overall customer experience.

Responsibilities

• Assist front office teammates with necessary tools, training, and information.
• Provide accurate and timely payroll and HR-related administration and recordkeeping for all center associates.
• Maintain Accounts Receivables and Accounts Payable accounts according to company standards.
• Ensure proper cash handling procedures are followed.
• Deliver a world-class customer experience by ensuring consistent application of Caliber Standard Operating Procedures through ongoing training and monitoring.

Requirements

• 2+ years of experience within a customer-facing environment.
• 1+ years of experience with Accounts Payable, Accounts Receivable, and Payroll (Preferred).
• Must have a valid driver's license and be eligible for coverage under the company insurance policy.
• Effective verbal and written communication skills.
• Ability to navigate multiple software systems, including Microsoft Office Suite.
• Ability to work through competing priorities and adapt easily to a fast-paced environment.
• Ability to provide personable, friendly customer service to internal and external customers.

Benefits

• Immediately eligible for medical, dental, and vision insurance.
• Paid weekly and eligible for overtime.
• Paid vacation and holidays, accruing from day one.
• Career growth opportunities with promotion from within.
• Hands-on experience within a production shop.