Office Administrator

Unclassified - Las Vegas, NV

Full-time - Mid Level

Remote - Las Vegas, NV

About the position

We are seeking an experienced HVAC Office Administrator to join our team at Breezy Blast LLC. The ideal candidate will have a minimum of 5 years of experience in the HVAC industry and a proven track record of providing exceptional customer service. This role requires strong organizational and communication skills, as well as the ability to multitask efficiently. The Office Administrator will play a crucial role in ensuring the smooth operation of our office and will be responsible for a variety of administrative tasks that support our HVAC services. In this position, you will be responsible for answering incoming customer calls, providing information, scheduling appointments, and addressing inquiries. You will generate accurate and detailed estimates for HVAC services based on customer needs and pricing guidelines. Establishing and maintaining positive relationships with suppliers and vendors is essential, as you will ensure timely delivery of materials and services. Additionally, you will coordinate with HVAC technicians to schedule appointments, dispatch service calls, and provide necessary job information. Managing office administrative tasks, including data entry, filing, and maintaining organized records, will also be part of your responsibilities. The ideal candidate should be highly motivated, possess a strong background in the residential HVAC industry, and have a passion for providing exceptional customer service. Breezy Blast LLC is an equal opportunity employer committed to diversity and inclusion.

Responsibilities

• Answer incoming customer calls, providing information, scheduling appointments, and addressing inquiries.
• Generate accurate and detailed estimates for HVAC services based on customer needs and pricing guidelines.
• Establish and maintain positive relationships with suppliers and vendors, ensuring timely delivery of materials and services.
• Coordinate with HVAC technicians to schedule appointments, dispatch service calls, and provide necessary job information.
• Manage office administrative tasks, including data entry, filing, and maintaining organized records.

Requirements

• Minimum of 5 years of experience in the HVAC industry.
• Excellent customer service and communication skills, both verbal and written.
• Proficiency in computer software applications.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.

Nice-to-haves

• Experience with generating estimates and managing vendor relationships preferred.
• Spanish language skills preferred.

Benefits

• Paid time off
• Referral program
• Vision insurance