Eastern Fire - Auburn, ME
posted 3 months ago
At Eastern Fire Group (a subsidiary of Davis-Ulmer), we believe that investing in and empowering our employees as leaders develops an organization that delivers innovative solutions and services, creating a superior customer experience. The unique blend of our leaders' abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Eastern Fire/Davis-Ulmer difference. Due to continued growth, we are looking to add an Office Administrator to support our Auburn, ME location. In this role, you will be responsible for supporting all branch operations by maintaining office systems and processes. As an Office Administrator, you will be the first point of contact for our customers and will play a crucial role in ensuring smooth communication within the office. Your responsibilities will include answering phones, ensuring that accurate information is given to callers, and transferring calls to the appropriate individuals. You will also be responsible for following up with customers regarding invoice acknowledgments and payment statuses. Additionally, you will maintain tracking logs for vehicle maintenance, cell phones, and GPS, and may assist in obtaining information needed for jobs such as purchase orders, tax-exempt forms, insurance certificates, and certified payroll information. Your role will also involve assisting the branch in various administrative tasks, such as ordering and coordinating insurance certificates and licenses, completing pre-qualification and qualification forms, and scanning documents to the online document storage systems. You will act as a liaison between other offices and will be expected to take on other duties and special projects as assigned. This position is essential for ensuring that our office runs efficiently and effectively, contributing to the overall success of the branch.