Office Administrator

$58,240 - $60,320/Yr

Trident Security Solutions - Cupertino, CA

Full-time - Entry Level

Cupertino, CA

Administrative and Support Services

About the position

Trident Security Solutions is seeking an Office Administrator to provide essential administrative support to the Cupertino leadership team. This role is pivotal in maintaining the organization of the office and managing office supplies. The Office Administrator will be responsible for a variety of clerical and administrative tasks, including scheduling meetings, taking notes, confirming appointments, answering phone calls, responding to emails, and preparing documents. The position requires a professional demeanor as the Office Administrator will screen all visitors and assess their needs while delivering exceptional customer service. In addition to routine administrative duties, the Office Administrator will conduct research, collect and analyze data, and prepare reports and documents. They will also be responsible for recording, transcribing, and distributing minutes from meetings, as well as coordinating meetings and events. The role involves monitoring and responding to incoming communications, managing phone calls, and welcoming visitors to the office. The Office Administrator will also document customer inquiries and concerns, escalating them to the appropriate personnel when necessary. The ideal candidate will embrace Trident's vision, mission, and core values, providing administrative and clerical support while handling confidential information with discretion. The Office Administrator will maintain the organization of the office, including supplies, files, and equipment, and will serve as the coordinator for schedules and training, resolving any scheduling conflicts in a timely manner. This position is essential for ensuring the smooth operation of the office and supporting the leadership team effectively.

Responsibilities

• Provide administrative and clerical support to the Cupertino leadership office and team.
• Conduct research, collect and analyze data to prepare reports and documents.
• Record, transcribe and distribute minutes of meetings.
• Arrange and coordinate meetings and events.
• Monitor, screen, respond to and distribute incoming communications.
• Answer and manage incoming calls, respond to emails.
• Welcome visitors and direct them to the relevant office/personnel.
• Receive and document customer questions/concerns, and escalate them to the appropriate personnel.
• Maintain the organization of the office, including supplies, files, equipment, and furniture.
• Perform scheduling tasks by serving as the coordinator for schedules, training, and resolving scheduling conflicts.
• Perform all other duties as assigned.

Requirements

• Bachelor's Degree in business administration or relevant field is preferred.
• High School Diploma and equivalent experience will be considered in lieu of a degree.
• 2 or more years of office administrative support experience is required.
• Proficient in a variety of computer software applications including Microsoft Office Suite (Word, Excel, PowerPoint, and Access).
• Proficient in Apple applications (Numbers, Pages, Keynote).
• Strong interpersonal skills required to establish and maintain positive relationships with other employees and customers.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Organizational and planning skills.
• Problem analysis and problem-solving skills.
• Judgment and decision-making ability.
• Initiative and confidentiality.
• Attention to detail and accuracy.
• Multi-tasking and time management skills.
• Ability to prioritize tasks.

Benefits

• Medical, Dental & Vision Insurance
• Retirement Plan