TEKsystems - Huntington Woods, MI
posted 4 months ago
TEKsystems is seeking an Office Administrator who will be responsible for granting access to payor portals and verifying eligibility of benefits. This role is crucial as it involves managing access requests for accounts, ensuring that team members can efficiently navigate the necessary systems to perform their duties. The Office Administrator will be the go-to person for anyone needing access to an account, making this position integral to the operational flow of the organization. The company has a robust team of over 700 employees, with new training classes being conducted every couple of weeks to accommodate the ongoing access requests. The volume of requests may vary, requiring the Office Administrator to be adaptable and responsive to changing needs. Familiarity with various payor portals is essential, as the administrator will need to understand the different types of portals and the specific payor names, with BCBS and Medicaid being the most common. In addition to technical skills, the role demands strong customer service abilities, as the Office Administrator will interact with various stakeholders to facilitate access and resolve any issues that may arise. Proficiency in using Google for work is also important, as much of the work will be conducted virtually. This position offers a unique opportunity to contribute to a growing team and play a vital role in the administrative functions of TEKsystems.