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About the position
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. The Office Admin/ Partner Support Representative works in our Partner Support Department to help support our Dealers and Sales Offices. Due to the expanding nature of the company, this role often requires changing roles and additional responsibilities.
Responsibilities
- Answering incoming calls and making outbound calls
- Liaison for merchant applications pended in Underwriting
- Document management, quality control, quality assurance
- Creation of new & existing sales offices
- Assist management as needed in facilitating resolution of Merchants, Dealers and Sales Office issues
- Processing orders of marketing materials or merchant supplies for Dealers and Sales Offices
- Answering & updating requests received via internal ticket system
- Performs other duties and assignments as directed by Management
Requirements
- Ability to work on the phone with a friendly and professional attitude
- Problem solving, detail oriented and ability to multitask
- Excellent communication skills both verbal and written
- Able to effectively cooperate with team members and other departments to resolve issues
- Strong interpersonal and presentation skills
- Knowledge of MS Office Suite & Google Docs is a plus!
- Solid organizational skills
