Office Administrator

$42,000 - $52,000/Yr

Life Empowerment Services - Marietta, GA

posted 5 months ago

Full-time - Entry Level
Marietta, GA
Ambulatory Health Care Services

About the position

The Office Administrator position at Life Empowerment Services is a full-time role designed for an individual with proven administrative skills, particularly in a healthcare environment. This position is crucial for supporting a growing mental health agency that specializes in treating trauma. The Office Administrator will work under the direction of the Director of Operations and will be responsible for overseeing the non-clinical aspects of the day-to-day operations of the practice. The role consists of 40 hours of work per week, typically from Monday to Friday, with a standard schedule of 9:00 AM to 5:00 PM, although slight variations may occur during the training period. In this role, the Office Administrator will perform a variety of administrative activities, including typing, data entry, filing, sorting, and distributing mail. They will assist in preparing correspondence for staff, clients, and partners, and will be responsible for purchasing office supplies, furniture, and equipment. Maintaining confidentiality of sensitive information is paramount, as is assisting with payroll activities and managing accounts payable and receivable. The Office Administrator will also be tasked with writing and implementing policies to improve office processes, transcribing meeting notes, answering phones, and scheduling patient appointments to enhance client satisfaction and operational efficiency. Additional responsibilities include creating and updating client electronic health records, verifying insurance benefits, credentialing new professionals, and overseeing the hiring process. The Office Administrator will also maintain an organized electronic filing system and perform other work-related duties as assigned. This position is essential for ensuring the smooth operation of the office and providing high-quality support to both staff and clients.

Responsibilities

  • Perform overall administrative activities for the office such as typing, data entry, filing, sorting, and distributing mail.
  • Assist with the preparation of correspondence to staff, clients, and partners.
  • Responsible for purchasing office supplies, furniture, office equipment, etc.
  • Maintain confidentiality of sensitive and confidential information.
  • Assist with payroll activities.
  • Prepare and submit invoices, process accounts payable and receivables in an accurate and timely manner.
  • Write and implement policies to improve processes.
  • Transcribe information discussed in meetings.
  • Answer phones and schedule and coordinate patient appointments to optimize client satisfaction and facility efficiency.
  • Create and update client electronic health records.
  • Verify insurance benefits and follow up on processed claims.
  • Credential new professionals and maintain contract requirements.
  • Coordinate and oversee the hiring process.
  • Create and maintain electronic filing system.
  • Perform other work-related duties as assigned.

Requirements

  • High School Diploma or GED (Associates degree in Business Administration is a plus).
  • Previous experience in an administrative role in the healthcare field or clinical environment.
  • Experience with Simple Practice or similar Electronic Health Record (EHR) System is a plus.
  • Strong computer and internet skills including all MS Office suite (Word, Excel, Outlook, PowerPoint) required.
  • Excellent interpersonal and communication skills with a talent for customer service.
  • Strong attention to detail and efficiency.
  • Strong customer support orientation for internal/external customers.
  • Demonstrated professional demeanor and ability to maintain confidential information.
  • Strong skills in organization and planning, with the ability to work independently and exercise sound judgment and problem solving.
  • Resourceful, independent, critical thinker, and self-motivated.
  • Proven ability to manage projects.
  • Ability to prioritize tasks and exercise sound judgment with sensitive information.
  • Excellent communication, interpersonal, and presentation skills.

Nice-to-haves

  • Experience with Simple Practice or similar Electronic Health Record (EHR) System.
  • Associates degree in Business Administration.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
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