Office Administrator

Caliber Collision - Knoxville, TN

Full-time - Entry Level

Knoxville, TN

Repair and Maintenance

About the position

As an Office Administrator at Caliber Collision, you will play a crucial role in ensuring the smooth operation of our office environment. This position is designed for individuals who thrive in a fast-paced setting and are passionate about providing exceptional customer service. You will be responsible for managing various administrative tasks, including accounts receivable and accounts payable, payroll processing, and maintaining effective communication with both internal and external customers. Your role will also involve navigating multiple software systems, particularly the Microsoft Office Suite, to support daily operations and enhance productivity. From day one, you will be eligible for a comprehensive benefits package that includes health, dental, and vision insurance. We believe in promoting from within, offering you opportunities for career advancement as you gain hands-on experience in a production shop environment. This position is not just a job; it is a career for life, where you can develop your skills and grow with the company. In this role, you will be expected to manage competing priorities effectively, ensuring that all tasks are completed in a timely manner. Your ability to adapt to changing circumstances and provide friendly, personable service will be key to your success. We are looking for someone who is not only detail-oriented but also possesses strong communication skills to foster positive relationships with our customers and team members.

Responsibilities

• Manage accounts receivable and accounts payable processes.
• Process payroll accurately and in a timely manner.
• Provide exceptional customer service to both internal and external customers.
• Navigate and utilize multiple software systems, including Microsoft Office Suite.
• Assist in maintaining office organization and efficiency.
• Handle communication effectively within the team and with customers.

Requirements

• 2+ years of experience in a customer-facing environment.
• 1+ years of experience with Accounts Payable, Accounts Receivable, and Payroll (preferred).
• Valid driver's license and eligibility for coverage under the company insurance policy.
• Ability to pass all pre-employment screenings, including background and MVR checks.
• Effective verbal and written communication skills.
• Ability to navigate multiple software systems.

Nice-to-haves

• Experience in a production shop environment.
• Familiarity with industry-specific software.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid vacation and holidays
• Opportunities for advancement
• Paid weekly and eligible for overtime