Office Administrator

Caliber Collision - Spring Lake, NJ

Full-time

Spring Lake, NJ

Repair and Maintenance

About the position

Caliber Collision is seeking an Office Administrator to join our team in Spring Lake. This role is essential in ensuring that our front office operates smoothly and efficiently. The Office Administrator will be responsible for a variety of tasks that support the front office teammates, including providing them with the necessary tools, training, and information to perform their jobs effectively. This position also involves managing payroll and HR-related administration, ensuring accurate recordkeeping for all center associates, and maintaining Accounts Receivables and Accounts Payable accounts in accordance with company standards. Additionally, the Office Administrator will handle cash management procedures and play a key role in delivering a world-class customer experience by ensuring that the center consistently applies all Caliber Standard Operating Procedures through ongoing training and monitoring. In this role, you will be the backbone of our office operations, ensuring that all administrative tasks are completed accurately and on time. You will work closely with various departments to facilitate communication and ensure that all team members have the resources they need to succeed. Your ability to manage competing priorities and adapt to a fast-paced environment will be crucial in this position. We are looking for someone who is not only detail-oriented but also possesses strong interpersonal skills to foster a positive work environment and enhance customer satisfaction.

Responsibilities

• Assist front office teammates with necessary tools, training, and information.
• Provide accurate and timely payroll and HR-related administration and recordkeeping for all center associates.
• Maintain Accounts Receivables and Accounts Payable accounts to company standards.
• Ensure compliance with cash handling procedures.
• Deliver a world-class customer experience by applying Caliber Standard Operating Procedures consistently.

Requirements

• 2+ years of experience within a customer-facing environment.
• 1+ years of experience with Accounts Payable, Accounts Receivable, and Payroll (Preferred).
• Must have a valid driver's license and be eligible for coverage under the company insurance policy.
• Must be able to pass all pre-employment screenings including background and MVR checks.
• Effective verbal and written communication skills.
• Ability to navigate multiple software systems, including Microsoft Office Suite.
• Ability to work through competing priorities and adapt easily to a fast-paced environment.
• Ability to provide personable, friendly customer service to internal and external customers.

Benefits

• Immediately eligible for medical, dental, and vision insurance.
• Paid weekly and eligible for overtime.
• Paid vacation and holidays, accruing from day one.
• Career growth opportunities with a focus on promoting from within.
• Hands-on experience within a production shop.