Office Administrator

$45,906 - $62,109/Yr

Principal Financial Group - Sioux Falls, SD

Full-time - Entry Level

Sioux Falls, SD

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Sioux Falls, SD office of Principal Financial Group is looking for a highly organized and meticulous individual to join our team as an Office Administrator. In this position, you will be responsible for maintaining the efficiency of our office and fostering a positive organizational culture. Working closely with both local and home office teams, you will deliver outstanding service for all office operational functions. If you have excellent customer service, communication, multitasking, prioritization, and problem-solving abilities, this role is ideal for you! Your day will be filled with various responsibilities that are crucial to the smooth operation of the office. You will serve as the on-site building coordinator, responsible for facilities, equipment management, and technology for the local office. Additionally, you will oversee new hire orientation and onboarding, ensuring that equipment and workspace are set up appropriately. As a liaison between the home office and building management, you will handle space planning and building maintenance, ensuring that all needs are met efficiently. Your role will also involve assisting with local administrative tasks, which include greeting visitors, answering phones, processing mail and packages, managing office communications, coordinating onsite office events, ordering office supplies, processing expenses, and contributing to business continuity planning. You will provide administrative support and collaborate with multiple teams, including New Business and Marketing, as well as advisors, to enhance the customer experience. Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!

Responsibilities

• On-site building coordinator responsible for facilities, equipment management and technology for the local office.
• Responsible for new hire orientation and onboarding, including equipment and space set up.
• Liaison between home office and building management on space planning and building maintenance.
• Assisting with local administrative tasks including greeting visitors and answering phones, processing mail and packages, office communications, coordination of onsite office events, office supply ordering, expense processing, business continuity planning, office management, project work etc.
• Providing administrative support & collaboration with multiple teams (New Business & Marketing) and advisors to help support the customer experience.

Requirements

• College degree, or equivalent experience.
• Prior experience in financial services or marketing preferred.
• Strong customer service, organizational, prioritization and time management skills.
• Proficient with office technology, including MS Office Suite, and how to utilize it effectively in an office setting.
• Comfortable with decision-making while negotiating, influencing, and balancing the needs of home office and field employees.

Benefits

• Personal Time Off (PTO) for vacation, personal or short-term illness.
• Pension eligibility.