Office Administrator

$60,000 - $70,000/Yr

Indy Superb Care Agency - Indianapolis, IN

Full-time - Mid Level

Indianapolis, IN

About the position

The Office Administrator at Indy Superb Care Agency is responsible for the overall administration and management of the home health agency. This role involves overseeing operations to ensure efficient functioning and high-quality care delivery, developing administrative policies, managing budgets, and building relationships with external partners. The administrator will also ensure compliance with regulatory standards and monitor client satisfaction.

Responsibilities

• Oversee all operations to ensure the agency is functioning efficiently and providing high-quality care to clients.
• Develop and implement administrative policies and procedures for staff recruitment, scheduling, training, compliance, and performance appraisals.
• Create and manage budgets, conduct financial planning, and ensure adequate funding for operations.
• Build relationships with external partners such as healthcare facilities, community organizations, and insurance providers.
• Ensure the agency meets all licensing, accreditation, and compliance standards set by state and federal regulatory bodies.
• Monitor client satisfaction and service quality by reviewing feedback and performance metrics.
• Address any issues to improve care.
• Manage a team of administrative staff including office assistants, billing specialists, and intake coordinators.
• Provide leadership and guidance to ensure maximum productivity.

Requirements

• 3 years of experience with Microsoft Office
• 4 years of administrative experience
• Bachelor's degree in health administration, business administration, or a related field
• Experience in healthcare administration
• Strong organizational skills
• Excellent communication skills
• Problem-solving skills
• Experience in budgeting and financial planning
• Leadership experience

Benefits

• Health insurance
• 401(k)
• Professional development assistance
• Flexible schedule