Office Administrator

Baraka House - Phoenix, AZ

Full-time - Entry Level

Phoenix, AZ

Nursing and Residential Care Facilities

About the position

Baraka House, LLC is seeking an experienced Office Administrator to manage various administrative and financial tasks within a licensed behavioral facility in Phoenix, AZ. The role focuses on quality assurance, billing and claims processing, and maintaining financial records while providing excellent client service. The ideal candidate will be compassionate, detail-oriented, and capable of handling multiple responsibilities effectively.

Responsibilities

• Quality Assurance
• Client Service
• Data Entry
• Billing and claims processing
• Answering phone calls
• Maintaining financial records
• Preparing and filing insurance-related materials
• Performing financial tasks
• Human resources management
• Payroll duties
• Insurance authorization
• Preparing monthly operating reports
• Recording accounts payable and accounts receivable
• Greeting patients and visitors in a courteous manner
• Screening calls and arranging appointments
• Preparing new records and maintaining files
• Typing correspondence, reports, memos, and forms
• Taking bank deposits
• Preparing and submitting billing/claims
• Performing insurance verifications
• Taking clear and concise phone messages
• Scheduling and confirming appointments daily
• Collecting co-pays and deductibles
• Maintaining order and filing charts
• Creating new patient packets and charts
• Maintaining inventory and submitting supply orders
• Keeping the front area neat and tidy
• Data entry on insurance records and medical billing
• Communicating with clients, staff, and insurance companies about claims and payments
• Managing electronic billing
• Maintaining files on each insurance company
• Maintaining client files on insurance claims and payments

Requirements

• Bachelor's degree in management or social sciences (preferred)
• Two years of office and financial experience
• Knowledge of office management and bookkeeping principles
• Ability to prepare clear and concise reports
• Ability to use standard office equipment
• Ability to maintain confidentiality
• Ability to deal professionally with the public
• Demonstrated skills in MS Office (Word, Excel, PowerPoint, Access, Outlook)
• Proficiency with accounting and billing software (e.g., QuickBooks)
• Ability to manage multiple activities simultaneously
• Dependable with reliable transportation
• Ability to lift 30 lbs.

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance