Office Administrator

Caliber Collision - Eagan, MN

Full-time

Eagan, MN

Repair and Maintenance

About the position

Caliber Collision is seeking an Office Administrator to join our team in Eagan, MN. This role is essential in ensuring that our front office operates smoothly and efficiently. The Office Administrator will be responsible for a variety of tasks that support the front office teammates, including providing them with the necessary tools, training, and information to perform their jobs effectively. This position also involves managing payroll and HR-related administration, ensuring accurate recordkeeping for all center associates, and maintaining Accounts Receivables and Accounts Payable accounts in accordance with company standards. Additionally, the Office Administrator will oversee cash handling procedures and ensure that all operations align with Caliber's Standard Operating Procedures through ongoing training and monitoring. In this role, you will play a crucial part in delivering a world-class customer experience. You will be expected to interact with customers regularly, ensuring their needs are met and that they receive the highest level of service. Your ability to communicate effectively and provide friendly customer service will be key to your success in this position. You will also be responsible for adapting to a fast-paced environment, managing competing priorities, and navigating multiple software systems, including the Microsoft Office Suite. This is a full-time position with opportunities for career growth within the company, as we prioritize promoting from within.

Responsibilities

• Assist front office teammates with necessary tools, training, and information.
• Provide accurate and timely payroll and HR-related administration and recordkeeping for all center associates.
• Maintain Accounts Receivables and Accounts Payable accounts to company standards.
• Oversee cash handling procedures to ensure compliance with company policies.
• Ensure consistent application of Caliber Standard Operating Procedures through ongoing training and monitoring.
• Deliver a world-class customer experience to all customers.

Requirements

• 2+ years of experience within a customer-facing environment.
• 1+ years of experience with Accounts Payable, Accounts Receivable, and Payroll (Preferred).
• Must have a valid driver's license and be eligible for coverage under the company insurance policy.
• Must be able to pass all pre-employment screenings including background and MVR checks.
• Effective verbal and written communication skills.
• Ability to navigate multiple software systems, including Microsoft Office Suite.
• Ability to work through competing priorities and adapt easily to a fast-paced environment.
• Ability to provide personable, friendly customer service to internal and external customers.

Benefits

• Immediately eligible for medical, dental, and vision insurance.
• Paid weekly and eligible for overtime.
• Paid vacation and holidays, accruing from day one.
• Career growth opportunities with a focus on promoting from within.
• Hands-on experience within a production shop.