Office Administrator

$31,200 - $41,600/Yr

Michaels Paving - Aston, PA

Full-time

Aston, PA

Specialty Trade Contractors

About the position

We are seeking a highly organized and proactive Office Administrator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by managing administrative tasks, overseeing vendor relationships, and providing support to various departments. This position requires strong communication skills, attention to detail, and the ability to multitask effectively.

Responsibilities

• Answer incoming phone calls and provide excellent customer service by addressing inquiries or redirecting calls to the appropriate team members.
• Input customer and business information into the Customer Relationship Management (CRM) system Jobber with accuracy.
• Schedule and confirm customer appointments using the CRM system Jobber.
• Serve as the first point of contact for clients at the front desk.
• Oversee vendor management, ensuring timely communication and coordination for services and supplies.
• Maintain accurate records and files, ensuring compliance with company policies and procedures.
• Manage office supplies inventory and place orders as needed.
• Coordinate event planning for company meetings, training sessions, and team-building activities.
• Assist with other administrative tasks and special projects as assigned.

Requirements

• Excellent verbal and written communication abilities.
• Strong organizational and multitasking skills.
• Ability to handle customer interactions professionally and empathetically.
• High attention to detail.
• Problem-solving skills and a proactive approach to tasks.
• Strong knowledge of vendor management practices and supervisory skills.
• Proficiency in QuickBooks or similar accounting software is a plus.
• Excellent phone etiquette and interpersonal skills for effective communication with clients and team members.

Nice-to-haves

• Experience in event planning is desirable to facilitate company events smoothly.

Benefits

• 401K Retirement Plan