Office Administrator

Casestack - Cedar Rapids, IA

Full-time

Cedar Rapids, IA

Support Activities for Transportation

About the position

The Office Administrator position in Cedar Rapids, IA, is a full-time role focused on enhancing office operations and ensuring efficient management of administrative tasks. The successful candidate will be responsible for analyzing and organizing various office procedures, including information management, filing systems, and supply requisitions. This role requires overseeing the functions of office staff, maintaining office supply levels, and ensuring that equipment is well-maintained. The Office Administrator will also be tasked with creating and maintaining a comprehensive filing system for warehouse records, which includes scheduling information, consignee records, shipping/receiving records, and customer files. In addition to these responsibilities, the Office Administrator will play a crucial role in maximizing office productivity through the proficient use of appropriate software applications. Establishing uniform correspondence procedures and style practices is essential to maintain consistency in communication. The position also involves maintaining contact with customers to ensure a high level of customer satisfaction, which is a key aspect of the role. The Office Administrator may be required to complete other duties as requested and should be prepared to work extended hours, including nights and weekends, as needed. Overall, this position is vital for ensuring that the office runs smoothly and efficiently, contributing to the overall success of the organization.

Responsibilities

• Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other driver services.
• Oversee office staff functions, including office supply levels, equipment maintenance, procedures manuals, forms, and direct cross-training of staff.
• Maximize office productivity through proficient use of appropriate software applications.
• Establish uniform correspondence procedures and style practices.
• Create and maintain a filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records, and customer files.
• Maintain contact with customers, ensuring a prominent level of customer satisfaction.
• Complete other duties as requested and ability to work some extended hours to include nights and weekends, as needed.
• Perform other duties as assigned.

Requirements

• Strong customer service skills with a focus on performance recognition.
• Ability to establish credibility and be decisive while recognizing and supporting the customer's preferences and priorities.
• Proficiency in planning written and verbal communications.
• Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, web-based applications, etc.).
• Excellent interpersonal skills both written and oral.
• Ability to work independently and prioritize multiple objectives in a fast-paced environment while delivering quality outcomes.
• Experience working in a transportation office environment is a plus.

Nice-to-haves

• A "can do" attitude with a "will do" work ethic.
• Experience with AS400 operating systems is a plus.
• Transportation industry knowledge and experience is a plus.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Life & AD&D Insurance
• Disability
• Paid Time Off
• Paid Holidays