Office Administrator

Morton Buildings - Goldsby, OK

Full-time - Entry Level

Goldsby, OK

Construction of Buildings

About the position

Morton Buildings, Inc. is the industry leader in post-frame construction, with a rich history spanning over 120 years. The company operates more than 10 manufacturing, fabrication, and shipping plants that service over 100 construction centers nationwide. The Office Administrator / Construction Center Administrator (CCA) position is a full-time role that plays a crucial part in supporting the sales and construction teams at a local construction center. This role involves interfacing with customers and corporate personnel, ensuring smooth operations and effective communication within the team and with clients. The Office Administrator is responsible for maintaining a positive and professional demeanor while interacting with customers and co-workers. This includes welcoming in-person visitors, responding to phone calls and emails, and providing answers to basic inquiries while escalating more complex questions to the appropriate channels. The role also encompasses various administrative tasks, such as processing orders and completions in a timely manner, inputting data into MBI systems, filing documents in compliance with retention policies, and ensuring the completion of vehicle reports and DOT logs. Additionally, the Office Administrator will process invoices and credit card transactions and assemble various management reports as requested. Supporting the local sales team is another key responsibility, which involves performing administrative tasks and interacting with customers regarding pre-determined questions. The Office Administrator will also assist crew personnel with time entry and crew roster updates, as well as play a role in the hiring process by informing applicants of local opportunities, coordinating onboarding, and assisting with general paperwork. Confidentiality of all sales and personnel information is paramount, and the Office Administrator will perform other duties as assigned to ensure the smooth operation of the construction center.

Responsibilities

• Maintains a positive and professional attitude when interacting with customers and co-workers.
• Welcomes in-person visitors and responds to phone calls and emails, providing answers to basic questions and escalating complex questions through the appropriate channels.
• Performs construction center administrative tasks, processing orders and completions in a timely manner.
• Inputs data into MBI systems and files documents in compliance with document retention policies.
• Ensures completion of vehicle reports and DOT logs, processes invoices and credit card transactions, and assembles various management reports as requested.
• Supports the local sales team by performing administrative tasks and interacting with customers regarding pre-determined questions.
• Supports crew personnel by performing time entry and crew roster updates.
• Assists in the hiring process, informing applicants of local opportunities and the application process, coordinating crew personnel onboarding, and assisting with general onboarding paperwork.
• Ensures confidentiality of all sales and personnel information.
• Performs other duties as assigned.

Requirements

• Associate's degree or 2 years of customer service experience.
• Strong verbal and written communication skills, with excellent follow through.
• Strong interpersonal skills with the ability to work in a collaborative team environment.
• Highly organized with the ability to prioritize and multi-task.
• Self-starter with a positive, willing to learn attitude.
• Proficient with Microsoft Office, including Outlook email, Word, and Excel.
• Aptitude for learning new applications and technologies.
• Ability to maintain confidential information.
• Willingness to work overtime as necessary.

Benefits

• Excellent medical/dental/prescription coverage
• Life Insurance
• Paid holidays
• Paid vacation
• Paid sick time
• 401K Opportunity
• ESOP Retirement Program which makes you an owner of the company