Office Administrator

Caliber Collision - Des Moines, IA

Full-time

Des Moines, IA

Repair and Maintenance

About the position

Caliber Collision is seeking an Office Administrator to join our team in Des Moines, IA. This role is essential in ensuring that our front office operations run smoothly and efficiently. The Office Administrator will be responsible for a variety of tasks that support the front office teammates, including providing them with the necessary tools, training, and information to perform their jobs effectively. This position also involves managing payroll and HR-related administration and recordkeeping for all center associates, ensuring that all processes are accurate and timely. In addition to administrative duties, the Office Administrator will maintain Accounts Receivables and Accounts Payable accounts, as well as oversee Cash Handling procedures to meet company standards. A key aspect of this role is to deliver a world-class customer experience by ensuring that the center consistently applies all Caliber Standard Operating Procedures through ongoing training and monitoring. The ideal candidate will thrive in a fast-paced environment and be committed to providing exceptional service to both internal and external customers.

Responsibilities

• Assist front office teammates with necessary tools, training, and information.
• Provide accurate and timely payroll and HR-related administration and recordkeeping for all center associates.
• Maintain Accounts Receivables and Accounts Payable accounts.
• Oversee Cash Handling procedures to meet company standards.
• Ensure consistent application of Caliber Standard Operating Procedures through ongoing training and monitoring.
• Deliver a world-class customer experience to all customers.

Requirements

• 2+ years of experience within a customer-facing environment.
• 1+ years of experience with Accounts Payable, Accounts Receivable, and Payroll (Preferred).
• Must have a valid driver's license and be eligible for coverage under the company insurance policy.
• Effective verbal and written communication skills.
• Ability to navigate multiple software systems, including Microsoft Office Suite.
• Ability to work through competing priorities and adapt easily to a fast-paced environment.
• Ability to provide personable, friendly customer service to internal and external customers.

Benefits

• Immediately eligible for medical, dental, and vision insurance.
• Paid weekly and eligible for overtime.
• Paid vacation and holidays, accruing from day one.
• Career growth opportunities with a focus on promoting from within.
• Hands-on experience within a production shop.