Office Administrator

Caliber Collision - Cedar Grove, NJ

Full-time - Entry Level

Cedar Grove, NJ

Repair and Maintenance

About the position

Caliber Collision is seeking an Office Administrator to join our team in Cedar Grove, NJ. This role is essential in ensuring the smooth operation of our front office and providing support to our teammates. The Office Administrator will be responsible for a variety of tasks that include assisting front office staff with the necessary tools, training, and information to perform their jobs effectively. This position also involves managing payroll and HR-related administration, ensuring accurate recordkeeping for all center associates, and maintaining Accounts Receivables and Accounts Payable accounts in accordance with company standards. Additionally, the Office Administrator will be responsible for cash handling procedures and ensuring that all customer interactions reflect a world-class customer experience. This will be achieved through the consistent application of Caliber's Standard Operating Procedures, supported by ongoing training and monitoring of staff performance.

Responsibilities

• Assist front office teammates with necessary tools, training, and information.
• Provide accurate and timely payroll and HR-related administration and recordkeeping for all center associates.
• Maintain Accounts Receivables and Accounts Payable accounts to company standards.
• Ensure compliance with cash handling procedures.
• Deliver a world-class customer experience by applying Caliber Standard Operating Procedures consistently.

Requirements

• 2+ years of experience within a customer-facing environment.
• 1+ years of experience with Accounts Payable, Accounts Receivable, and Payroll (preferred).
• Must have a valid driver's license and be eligible for coverage under the company insurance policy.
• Effective verbal and written communication skills.
• Ability to navigate multiple software systems, including Microsoft Office Suite.
• Ability to work through competing priorities and adapt easily to a fast-paced environment.
• Ability to provide personable, friendly customer service to internal and external customers.

Benefits

• Immediately eligible for medical, dental, and vision insurance.
• Paid weekly and eligible for overtime.
• Paid vacation and holidays, accruing from day one.
• Career growth opportunities with a focus on promoting from within.
• Hands-on experience within a production shop.