Mccoy Corporation - Duncan, OK
posted 4 months ago
The Office Administrator will coordinate office activities and operations while providing clerical and administrative support to management. This position will also assist retail customers, ensuring a smooth and efficient operation within the office environment. The role is crucial in maintaining compliance with company policies and procedures, as well as enhancing customer satisfaction through effective service delivery. The Office Administrator will be responsible for directing office activities and functions to maintain efficiency, performing daily cash balancing procedures, and preparing bank deposits as outlined by company procedures and management direction. In addition to these responsibilities, the Office Administrator will process various financial transactions, including paid outs, writing checks, handling NSF returns, and managing local store invoices. The role also involves assisting with other assigned duties of the retail store, such as routing incoming mail, collecting lien information, processing sales tax exemption tickets, and ensuring compliance with sales tax exemption procedures. The Office Administrator will greet customers, operate the cash register, assist with product inquiries, and maintain organized work areas. The position requires a proactive approach to customer service, including resolving complaints and escalating issues to management when necessary. The Office Administrator will also be involved in data entry for new customer information and sales data, ensuring accurate records are maintained. This role is essential for supporting the overall operations of the retail store and contributing to a positive customer experience.