Office Administrator

$37,440 - $41,600/Yr

Aba Effects - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

Ambulatory Health Care Services

About the position

The Office Administrator will be responsible for managing day-to-day operations at the Alhambra office, demonstrating strong organizational and communication skills. The role involves handling correspondence, maintaining schedules, and assisting with medical billing and client records. Training will be provided for specific knowledge areas such as healthcare and electronic health record systems.

Responsibilities

• Maintain schedules for both therapists and clients daily
• Handle incoming and outgoing correspondence, including mail, emails, letters, fax, and phone calls
• Respond to patient inquiries for services via phone and email in a professional and timely manner
• Create and update standard reports consistently
• Reach out to insurances directly to resolve issues and inquiries
• Submit medical billing on a consistent basis
• Check client eligibility monthly
• Submit authorization requests to insurances for services
• Maintain client records and accounts
• Develop and implement organized file systems
• Create and document administrative and clinical processes
• Assist in the on-boarding process for new hires
• Assist with payroll process
• Import data into our accounting system
• Perform all other administrative tasks as needed

Requirements

• Prior experience as an Office manager or administrative assistant is preferred
• Proficiency in MS Office (MS Excel and MS Outlook, in particular)
• Medical billing/management knowledge preferred
• Hands on experience with office machines (e.g. fax machines and printers)
• Strong organizational and planning skills in a fast-paced environment
• High School degree; additional qualification as an administrative assistant or Secretary will be a plus
• Computer literacy
• Must be able to handle confidential information
• Bilingual (English and Spanish/Mandarin) communication skills (written & spoken) a plus

Nice-to-haves

• Knowledge of healthcare and electronic health record systems

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Paid holidays
• Paid time off
• Referral program
• Vision insurance