Neighborhood Renaissance - West Palm Beach, FL
posted 3 months ago
The position involves providing comprehensive administrative and program support to ensure the smooth day-to-day operations of a small nonprofit agency. The work environment is described as quiet and comfortable, conducive to focused tasks. The role primarily reports to the Operations & Fiscal Manager, while also receiving project direction from other senior staff members. This dual reporting structure allows for a collaborative approach to managing various operational tasks and projects. Key responsibilities include managing incoming and outgoing mail, maintaining employee timesheets and payroll files, and overseeing the inventory and ordering of office supplies and equipment. The role also encompasses the maintenance and repair of office equipment, including computers, copy machines, phones, and printers, ensuring that all tools necessary for daily operations are functional and available. In addition to administrative tasks, the position requires managing the agency's IT needs, which involves scheduling and coordinating the work of an IT consultant. The administrative support extends to answering and routing phone calls, reviewing general voicemails, and responding to website inquiries. Financial responsibilities include receiving, recording, and depositing tenant payments, as well as maintaining accounting records through diligent filing and documentation. The role also includes organizing the conference room, which involves cleaning, scheduling, setting up for meetings, and ordering meals or refreshments as needed. The individual will be responsible for maintaining shared files in Dropbox and managing hard copy files, including those in off-site storage. Marketing responsibilities include designing marketing materials, maintaining the agency's website and social media pages, and updating the agency database. The position also involves assisting with special events and workshops, contributing to the agency's outreach and community engagement efforts. In terms of resident services, the role includes assisting with the publication of a quarterly newsletter, greeting clients and walk-ins, returning calls and emails within 24 hours, and providing program information and scheduling appointments. Additionally, the individual will assist with program intake, follow-up calls, tracking, and record-keeping for the Financial Literacy program, as well as helping with Property Tax Exemption filing.