Office Administrator

$31,200 - $37,440/Yr

Frederick Innovative Technology Center - Frederick, MD

Full-time - Entry Level

Frederick, MD

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Office Administrator will support FITCI Management with general office support and facility needs, ensuring that tenants and clients can utilize all resources effectively. This role involves providing administrative support, maintaining office organization, and assisting with various tasks to ensure smooth operations within the facility.

Responsibilities

• Provide administrative support services to tenants including telephone setup and maintenance, telephone answering services, and general administrative support.
• Greet all tenants and guests pleasantly and courteously.
• Assist tenants and guests with Internet access and troubleshoot any connectivity issues.
• Maintain copier/scanner/fax and assist with tenant copier/scanner requests as necessary.
• Maintain conference room schedule and other common shared services provided to clients.
• Sort and distribute all tenant mail and packages.
• Maintain master key list and handle all tenant requests for facility keys, including key retrieval upon tenant departure.
• Ensure that FITCI-provided office furniture is clean, and office or lab space is presentable, in advance of new tenants moving in.
• Obtain lab decontamination services upon tenant departure.
• Ensure that conference rooms, reception area, kitchen areas, and common lab remain tidy.
• Provide walk-in guests with FITCI marketing information as requested.
• Assist CEO & Team with all activities to ensure office workload is balanced and the office runs smoothly.
• Open and close the office daily.
• Responsible for preparing FITCI newsletters.
• Maintain/order all supplies needed for the office equipment, kitchen, and common areas.
• Maintain Preferred Provider database, check provider references, and create provider letters.
• Maintain all filing.
• Maintain vendor service contracts, make service/repair calls for equipment, and communicate repair issues to management.
• Assist with regular updates and maintenance of tenant information (employee names, addresses, telephone numbers, etc.) and assist with tenant contracts/leases as requested.
• Issue periodic communications to clients, prospects, vendors and contributors as necessary.
• Support FITCI Management in all daily administrative and office/facility related duties.
• Other duties as assigned.

Requirements

• Bachelor's Degree preferred.
• One to three years relevant professional experience preferred.
• Strong knowledge of Microsoft Office is expected.
• Excellent organizational and communication skills.
• Ability to follow written and verbal instructions.
• Ability to read and write in English.
• Ability to speak effectively and respectfully with employees of the organization.

Nice-to-haves

• Experience in a similar administrative role.
• Familiarity with office equipment and maintenance.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance