Waste Pro USA - Nokomis, FL
posted 4 months ago
The Operations Specialist at Waste Pro is responsible for providing clerical and administrative support to departmental managers while assisting in the coordination of daily operations. This role is essential for maintaining the flow of information and ensuring that operational tasks are completed efficiently. The Operations Specialist will be involved in recording and reporting data, which is crucial for the effective management of operations within the company. This position is designed for individuals with administrative or operational experience at an entry-level, making it an excellent opportunity for those looking to start their careers in the energy, utilities, and environmental sectors. In this role, the Operations Specialist will create, distribute, and close out customer tickets on a daily basis, ensuring that all customer interactions are documented and addressed promptly. The specialist will also maintain and distribute department-related information, facilitating communication between supervisors and managers regarding operational and dispatch issues. Completing and maintaining various reports as directed by the department manager is another key responsibility, as it helps in tracking performance and identifying areas for improvement. The Operations Specialist will utilize software tools to manage tasks related to time and attendance, safety incidents, and contract labor, which are vital for operational efficiency. Additionally, the role involves assisting in the implementation of operational projects as needed, communicating with customers about service issues, and coordinating with employees regarding scheduling and work assignments. The position may also require participation in corporation-sponsored training courses to stay updated on current technology and practices relevant to Waste Pro USA.