Office Administrator

About the position

The Office Administrator plays an integral role in the back-office, organizational, and customer service support for the Storm Guard location. The Office Administrator answers, routes, and addresses all incoming communication. Office Administrators are responsible for the day-to-day bookkeeping requirements, including invoicing, job costing, generating work orders, and satisfying accounts payable/receivable. Common clerical duties in the role consist of ordering and maintaining office supplies, inputting new customer information into the CRM system, updating production calendars, and reporting and filing. In addition to these administrative functions, the Office Administrator works closely with owners and management in a support capacity. It's important that the Office Administrator be detailed and highly organized, experienced with software-based accounting programs and web-based customer relationship management systems, can work independently and confidently, and has an infectious disposition towards customer service and office synchronicity.

Responsibilities

• Bookkeeping
• Customer service
• Phone call management and reception
• Priority management
• Scheduling
• Conflict resolution
• Filing
• Support of ownership
• Maintenance and ordering of office supplies
• Diligent customer follow-up & follow-through
• Commitment to personal and team goals

Requirements

• Demonstrated experience in an administrative, organizational, and/or support function
• Relationship building
• Proficiency with Quickbooks
• Web-based CRM usage
• Excellent verbal and written communication skills
• Detail oriented
• Team player

Benefits

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Competitive compensation
• Industry Leading Training
• Incentives and bonuses awarded for outstanding performance
• Tools and Technology
• Fantastic company culture!
• Opportunity to gain skills and experience to advance your career with Storm Guard
• Health insurance and paid time off are available