Office Administrator

$35,360 - $35,360/Yr

Preventia Security - Columbia, TN

posted 2 months ago

Full-time
Columbia, TN
Administrative and Support Services

About the position

Preventia Security, LLC is a leading security alarm and automation company located in Middle Tennessee, known for its stellar reputation and commitment to providing top-notch service. Our mission is to offer peace of mind to our customers by delivering the best in home security, automation, cameras, and other life safety products. We are currently seeking a full-time Office Administrator to join our team. This role is crucial in ensuring smooth operations within our office and providing excellent customer service to our clients. As an Office Administrator, you will be responsible for managing a high volume of incoming calls and ensuring that customer inquiries are handled efficiently. You will process payments from customers, schedule service appointments, and provide customer care and Level 1 tech support. Additionally, you will perform various office and administrative tasks that are essential for the daily operations of our business. We are looking for a candidate who possesses a proactive and problem-solving mindset, along with a strong work ethic. Teamwork and a positive attitude are highly valued in our workplace, and we are committed to fostering a supportive environment for all employees. If you are looking for a rewarding career with competitive pay and benefits, we encourage you to submit your resume and join our dedicated team at Preventia Security, LLC.

Responsibilities

  • Managing high call volume and answering phones
  • Processing payments from customers
  • Scheduling service appointments
  • Providing customer care and Level 1 tech support
  • Performing various office and administrative tasks

Requirements

  • High school diploma or equivalent (Required)
  • 1 year of customer service experience (Preferred)

Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
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