Office and Client Operations Coordinator

$41,600 - $52,000/Yr

Grandstone Corporation - Columbus, OH

Part-time,Full-time - Entry Level

Columbus, OH

Mining (except Oil and Gas)

About the position

The Office and Client Operations Coordinator at Grandstone is responsible for providing administrative support, managing client communications, and assisting with marketing and event planning. This role is essential for ensuring smooth operations within the office and maintaining strong relationships with clients through effective communication and organization.

Responsibilities

• Managing calendars and scheduling meetings.
• Filing and organizing digital and physical documents related to deals, listings, and contracts.
• Handling travel arrangements for business trips, including flights, hotels, and rental cars.
• Acting as a point of contact for clients, ensuring all queries are addressed in a timely manner.
• Preparing and sending out client communications such as property updates, listing agreements, and marketing materials.
• Handling inquiries related to listings and relaying updates for the company website.
• Working with photographers and external marketing agencies to manage property photography and videography.
• Organizing and coordinating internal and external events, such as team meetings and client lunches.
• Preparing meeting rooms, setting up presentations, and ensuring all logistics are in place for events.
• Assisting with deal paperwork, including LOIs, listing agreements, contracts, and closing documents.
• Keeping track of deadlines and critical dates related to ongoing deals.
• Working with legal teams and brokers to ensure all necessary documentation is complete and properly filed.
• Assisting with minor tech-related tasks and coordinating with IT for major technology support needs.
• Implementing and maintaining a filing system for easy retrieval of contracts and compliance paperwork.

Requirements

• Proficiency in Microsoft Excel and Microsoft Office Suite.
• Strong customer service skills with at least 1 year of experience preferred.
• Excellent organizational skills and attention to detail.
• Ability to communicate effectively, both verbally and in writing.
• Experience with QuickBooks and CRM systems is a plus.
• Proactive and resourceful with the ability to manage multiple tasks efficiently.

Nice-to-haves

• Experience in real estate or property management is a plus.
• Familiarity with event planning and coordination.

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Paid time off
• Vision insurance