Lee's Ice Of Central Florida - Orlando, FL
posted 3 months ago
As an Office Assistant/Accounts Receivable at Lee's Ice of Central Florida, you will play a crucial role in ensuring smooth operations within our office environment. Your primary responsibilities will include answering customer phone calls, dispatching orders, and collecting outstanding billables. You will also assist the operations and office managers with various administrative tasks, contributing to the overall efficiency of our operations. This position requires a strong focus on customer service, as you will be the first point of contact for our clients and customers. You will be expected to provide exceptional service, ensuring that all inquiries are handled promptly and professionally. In addition to customer service, your responsibilities will include scheduling orders, taking payments, and assisting the office manager with customer collections. You will also be responsible for assisting walk-in customers with their orders, ensuring that they receive the products they need in a timely manner. This role is essential in maintaining the high standards of service that Lee's Ice is known for, and you will be expected to communicate effectively with both customers and team members. The position is full-time, with an 8-hour shift from Monday to Friday, and rotating weekends. You will be working in-person at our location in Orlando, Florida, where you will be part of a family-owned and operated business that values dependability and customer satisfaction. Your ability to speak both English and Spanish will be a significant asset in serving our diverse customer base.