About the position
The Office Assistant at AnMed Therapy in Anderson plays a crucial role in ensuring the smooth operation of the front desk. This position involves a variety of clerical tasks, including greeting patients, managing registration processes, scheduling appointments, and answering phone calls. The Office Assistant is responsible for verifying all insurance benefits prior to patient treatment, which is essential for ensuring that patients receive the appropriate care without unexpected financial burdens. Additionally, the role includes billing and collecting payments through various means, including private pay and third-party reimbursements. The Office Assistant will also post charges and payments, maintaining accurate records of all accounting information, and applying correct coding techniques to ensure compliance and accuracy in billing practices. As a liaison between the practice, AnMed Health, and other departments, the Office Assistant must possess strong communication skills and the ability to work collaboratively with various stakeholders. This position is vital in maintaining the flow of information and ensuring that all parties are informed and satisfied with the services provided. The Office Assistant will also be expected to handle any inquiries or issues that may arise, providing excellent customer service to patients and their families. Overall, this role is integral to the operational success of AnMed Therapy and contributes significantly to the patient experience.
Responsibilities
- Provide front desk coverage including greeting patients and managing registration.
- Schedule patient appointments and answer phone calls.
- Verify insurance benefits prior to patient treatment.
- Bill and collect payments through private pay and third-party reimbursements.
- Post charges and payments, maintaining accurate accounting records.
- Apply correct coding techniques for billing purposes.
- Serve as a liaison between the practice, AnMed Health, and other departments.
Requirements
- High School Diploma (HSD) or GED required.
- 1 to 2 years of experience in computer billing, filing, and typing.
- Knowledge of reimbursement processes for third-party carriers and other insurance.
- Familiarity with medical terminology, CPT, and ICD-9 coding.
- Computer experience is essential.
Nice-to-haves
- Experience in a healthcare setting is preferred.
- Strong organizational skills and attention to detail.
- Ability to work in a fast-paced environment.
Benefits
- Eligible for benefits after a specified period of employment.
