Office Assistant - Cardiology - Sewell

Virtua Health - Sewell, NJ

Full-time - Entry Level

Sewell, NJ

10,001+ employees

Hospitals

About the position

The Office Assistant in Cardiology at Virtua Health is responsible for performing various medical office duties to support the cardiology department. This role involves managing patient interactions, scheduling appointments, handling billing information, and ensuring accurate insurance verification. The position is crucial for maintaining efficient office operations and providing excellent customer service to patients.

Responsibilities

• Answers and screens phone calls by the third ring, directing calls to appropriate staff members.
• Schedules patient appointments and registers patients, updating and verifying system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches, and preparing deposits.
• Prepares referrals and obtains pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules.

Requirements

• Excellent communication and customer service skills.
• Strong multi-tasking abilities and computer literacy.
• 1-2 years of medical office experience.
• High school diploma or equivalent.