Office Assistant/Leasing Agent

$43,472 - $51,750/Yr

Ready Realty - Los Angeles, CA

posted 4 months ago

Full-time - Entry Level
Remote - Los Angeles, CA
Real Estate

About the position

Ready Realty is looking for a dedicated and enthusiastic Leasing Agent to join our team in Los Angeles, CA. This full-time position offers a hybrid work environment, allowing for flexibility while ensuring that our clients receive the best service possible. The ideal candidate will have a passion for real estate and a commitment to providing exceptional customer service. As a Leasing Agent, you will play a crucial role in assisting prospective tenants in finding their ideal rental properties and ensuring a smooth leasing process from start to finish. In this role, you will conduct property tours for potential tenants, showcasing the features and benefits of each property. You will be responsible for processing lease applications and renewals, utilizing Yardi or similar software for lease management. Providing excellent customer service is paramount, as you will be the first point of contact for current and prospective tenants. You will assist with property maintenance coordination, handle tenant inquiries, and resolve issues promptly to maintain tenant satisfaction. Additionally, you will utilize upselling techniques to promote additional property features and perform data entry tasks accurately and efficiently. This position requires a proactive approach to customer service and the ability to manage conflicts effectively, ensuring that all tenant needs are met in a timely manner.

Responsibilities

  • Conduct property tours for potential tenants
  • Process lease applications and renewals
  • Utilize Yardi or similar software for lease management
  • Provide excellent customer service to current and prospective tenants
  • Assist with property maintenance coordination
  • Handle tenant inquiries and resolve issues promptly
  • Utilize upselling techniques to promote additional property features
  • Perform data entry tasks accurately and efficiently

Requirements

  • Previous experience in real estate administrative roles preferred
  • Strong customer service skills with a focus on phone etiquette
  • Knowledge of property management principles and practices
  • Familiarity with Section 8 housing programs is a plus
  • Ability to manage conflicts and resolve issues effectively

Nice-to-haves

  • Experience in Yardi
  • Valid Driver's License
  • Ability to commute to Los Angeles, CA 90034
  • Willingness to relocate before starting work
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