Office - Assistant Operations Manager

$43,680 - $49,920/Yr

Ssa Group - Colorado Springs, CO

Full-time - Mid Level

Colorado Springs, CO

Social Assistance

About the position

The Assistant Administrative Operations Manager at SSA Group plays a crucial role in overseeing various operational aspects within the organization, particularly in the context of cash management, employee training, and compliance with labor laws. This position is integral to ensuring a smooth operational flow, enhancing guest experiences, and supporting the management team in administrative duties. The role emphasizes sustainability, inclusivity, and innovation, aligning with SSA Group's mission to transform the cultural attraction industry.

Responsibilities

• Participates in oversight of new employee orientation and training.
• Communicates effectively with SSA HQ Team and management.
• Supervises compliance with local, state, and federal laws.
• Maintains a clean and organized work environment.
• Demonstrates knowledge of company policies and procedures.
• Assists employees with day-to-day needs.
• Helps grow retention and engagement programs.
• Recruits, hires, and trains new team members.
• Assists in planning staff socials and meetings.
• Ensures compliance with labor laws and paperwork requirements.
• Maintains organization of the People office and filing systems.
• Manages cash room security and access.
• Issues and checks-in banks, ensuring proper documentation.
• Manages cash pick-ups and resolves discrepancies.
• Contacts vendors to reconcile invoice discrepancies.
• Oversees HQ reporting and daily cash office operations.
• Supports implementation of operational systems and policies.
• Reconciles discrepancies in reports and balances.
• Provides administrative support to the management team.
• Understands and communicates P.O.S. and cash flow systems functionality.
• Promotes sustainability and community engagement efforts.

Requirements

• 5 years of cash handling experience.
• 2 years of administrative and/or cash room experience preferred.
• Payroll experience required.
• ServSafe or Food Handling Certification is a plus.
• Strong communication and interpersonal skills.
• Leadership and team-building skills.
• Exceptional problem-solving and decision-making abilities.
• Organizational and analytical skills.
• Flexibility to work in a fast-paced environment.
• Basic computer skills for office functions.

Nice-to-haves

• Experience in guest services.
• Knowledge of employment and labor law.

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Parental leave
• Vision insurance
• 401(k) matching
• Employee discount programs