Office Assistant/Order Processing Specialist

$34,320 - $34,320/Yr

Hydro Generation - Atlanta, GA

Full-time - Entry Level

Atlanta, GA

1-10 employees

Building Material and Garden Equipment and Supplies Dealers

About the position

The Office Assistant/Order Processing Specialist at Hydro Generation INC is responsible for managing customer inquiries, processing orders, and maintaining inventory levels for online sales channels. This role is crucial for ensuring efficient order fulfillment and customer satisfaction in a fast-paced environment.

Responsibilities

• Answer phones, assist customers with questions, and direct calls
• Process incoming orders for online sales channels
• Process and schedule shipments for outgoing orders
• Ensure inventory levels for each online store are correct to fulfill orders
• Manually invoice orders that have not closed with automated connection

Requirements

• Great customer service skills
• Familiarity with online stores such as Amazon, Shopify, Commerhub, Skubana
• Experience with Amazon FBA Workflow
• Experience in inventory management
• Strong communication skills
• Strong organizational and time management skills
• Familiarity with computer programs, such as Microsoft Office and Adobe software

Benefits

• Great Work Environment
• Paid Vacation
• Paid Sick Time