Office Assistant/Receptionist

$33,280 - $37,440/Yr

Dbt Institute Of Michigan - Mason, MI

posted 18 days ago

Full-time - Entry Level
Mason, MI

About the position

The Front Office Assistant at the DBT Institute of Michigan plays a crucial role in representing the clinic and supporting the mental health services provided to clients and residents. This position involves managing reception duties, handling client interactions, and ensuring smooth operations within a fast-paced environment. The role requires excellent communication skills, organizational abilities, and proficiency with technology.

Responsibilities

  • Answer all incoming calls and greet clients/guests with a positive and upbeat attitude.
  • Check messages daily, return calls within 24 hours, and forward messages as needed.
  • Complete intake sheets thoroughly and update the Google doc.
  • Check clients in upon arrival and out upon departure.
  • Collect required paperwork, questionnaires, and payments from clients.
  • Support therapists and staff at the headquarters in Mason as a team player.

Requirements

  • High school degree or higher.
  • Pass a background check.
  • Previous experience in a customer service role.
  • Comfortable using computers and systems.

Nice-to-haves

  • Experience in a mental health or clinical setting.

Benefits

  • Profit sharing after vested one year.
  • Generous Personal Time Off (PTO).
  • Employer matching IRA (up to 3%).
  • DBTIMI sponsored health insurance, covering 40% of the premium.
  • Vision insurance.
  • Dental insurance.
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