Office Assistant/Receptionist

$59,250 - $79,990/Yr

Bechtel - Washington, DC

Full-time - Entry Level

Washington, DC

Heavy and Civil Engineering Construction

About the position

The Office Assistant/Receptionist position at Bechtel's Washington, DC office involves managing front desk operations and providing essential office services support. The role requires a proactive approach to ensure a welcoming environment for guests and efficient coordination of office functions, including visitor management, facility operations, and communication with various departments. The selected candidate will be expected to work full-time in the office, contributing to the overall effectiveness of office services and enhancing the experience of employees and visitors alike.

Responsibilities

• Performs telephone operator functions by receiving and directing calls to the appropriate parties.
• Provides personalized assistance to guests, ensuring they feel comfortable and valued during their visit.
• Coordinates and sets up onboarding of new staff, meetings, and project functions; arranging for facilities, equipment, and catering.
• Assists employees and visitors by answering questions, offering directions, and coordinating with other departments to meet their needs.
• Manages visitor check-in processes efficiently while maintaining a friendly and helpful approach.
• Coordinates with security, facilities, and other teams to ensure a seamless and pleasant experience for all visitors and employees.
• Checks in/out and processes Bechtel visitors, clients, and contractors.
• Initiates responses to and resolves alarm and other emergency conditions affecting the safety of personnel and the facility.
• Executes appropriate routine and emergency notification and prepares appropriate written reports and logs.
• Monitors and enforces established access control system.
• Coordinates facility security support and services with other internal and external entities.
• Schedules work activities, monitors schedules, and maintains necessary logs.
• Sets up and rearranges conference room furniture and equipment as needed to accommodate different meeting requirements and layouts.
• Monitors and reports any maintenance or equipment issues within conference and meeting spaces to ensure all areas are fully functional.
• Assists in the performance of office services functions, such as space allocation, office moves, facility operations, leasehold improvements, renovation activities, security and access control, food services management, reproduction, telecommunications, mail and shipping, messenger service, travel, office supplies, furniture and equipment, and miscellaneous services.

Requirements

• Requires 2-4 years of related experience.
• Must demonstrate intermediate proficiency using Microsoft Excel, Outlook, PowerPoint, and Word.
• Must demonstrate written and verbal communication skills including spelling, grammar, punctuation, and proper use of syntax.
• Good oral and written communication skills.
• Knowledge of office services practices and procedures.
• Working knowledge of automation systems used in areas of responsibility.
• Professional telephone practices.

Benefits

• Comprehensive medical, dental, and vision plans.
• Optional disability and supplemental insurance options.
• Generous paid time off (160 hours annually, accrued 6.16 hours per pay period).
• Nine paid holidays.
• Paid parental leave.
• Discretionary bonuses.
• Well-designed 401K plan with matching and profit-sharing components.