Office Assistant/Warrranty Clerk

$37,440 - $45,760/Yr

Crest Cadillac - Syracuse, NY

Full-time - Entry Level

Syracuse, NY

Motor Vehicle and Parts Dealers

About the position

The Office Assistant/Warranty Clerk is responsible for preparing, recording, and submitting warranty claims to the factory or distributor, ensuring all documentation is accurate and timely. This role involves reconciling warranty receivables, following up on outstanding claims, and assisting with various clerical tasks as needed.

Responsibilities

• Processes warranty claims on a timely basis for each franchise or distributor.
• Processes all warranty paperwork to ensure proper documentation.
• Verifies criteria required by factory or distributor.
• Reconciles all warranty receivables with payments through the appropriate accounting schedule.
• Resubmits all rejected claims promptly or receives authorization to write them off.
• Follows up on payment of outstanding claims.
• Keeps informed of all factory recalls and bulletins.
• Assists with body shop warranty claims as needed.
• Assists with cashier and telephone duties as needed.
• Assists with any clerical needs as directed by the office manager or the controller.

Requirements

• 1 year of experience in the automotive industry (preferred).
• Proficiency in Microsoft Word.

Nice-to-haves

• Ability to commute to Syracuse, NY 13204 (required).
• Ability to relocate to Syracuse, NY 13204 before starting work (preferred).

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance