Office Assistant - Womens Collaborative Care

Anne Arundel Health System - Bowie, MD

Full-time

Bowie, MD

About the position

The Office Assistant plays a crucial role in an ambulatory setting by performing a variety of administrative duties that enhance patient care and office efficiency. This position involves greeting, registering, scheduling, and checking out patients using a computerized practice management system. The Office Assistant is responsible for maintaining patient medical records and ensuring smooth patient flow, while providing excellent customer service in all interactions, whether in person or over the phone.

Responsibilities

• Greets and accurately registers patients into the practice management system.
• Communicates with insurance companies and other medical offices to obtain referrals and verifications of coverage.
• Performs scanning and abstracting duties.
• Obtains patient records from various offices and hospitals as needed.
• Answers and screens office calls, makes patient appointments, takes messages and redirects calls as appropriate.
• Performs daily business operations.

Requirements

• High school diploma or GED required, or documentation of graduation from an accredited training program preferred.
• One year of clerical/billing experience in a medical office setting preferred.
• Customer service experience strongly preferred.

Benefits

• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays
• Disability and Life/AD&D for Full-time employees
• Wellness Programs
• Employee Assistance Programs and more