Office Assistant

$35,360 - $37,440/Yr

Roots Management Group - Jonesboro, GA

Full-time - Entry Level

Jonesboro, GA

About the position

Roots Management Group is seeking a full-time Office Assistant to support the operations of their property management team. This role offers an opportunity to gain valuable experience in the property management industry while working closely with the Community Manager. The ideal candidate will be detail-oriented, customer-focused, and eager to grow within the company, contributing to tenant satisfaction and community engagement.

Responsibilities

• Assisting with growing and maintaining community occupancy and sales of on-site homes.
• Showing homes to potential residents and providing standard information on all available units.
• Conducting inspections of homes and/or home sites.
• Helping manage all required resident documentation and confidentiality.
• Maintaining resident ledgers and keeping the management system up to date.
• Assisting in collecting monthly rent and/or fees, and posting payments.
• Enforcing community rules, maintaining community safety, and responding to emergencies.
• Ensuring the appearance of the property is safe, neat, and welcoming.
• Daily resident relations - answering inquiries by phone, email and/or walk-ins, planning and hosting events, etc.
• Collaborating with the Community Manager on various special projects.
• Other tasks as needed or assigned by management.

Requirements

• Some experience in multi-family property management or an office environment.
• Proficiency in basic Microsoft applications.
• Detail-oriented with excellent customer service skills.

Nice-to-haves

• Experience in property management (1 year preferred).

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance