Office Assistant

$45,760 - $62,400/Yr

Travis Monuments - Nyack, NY

Full-time - Entry Level

Nyack, NY

About the position

Travis Monuments, a family-owned monument company with over 100 years of history, is seeking a compassionate and service-oriented Office Assistant. This role involves processing orders, assisting customers in designing monuments, and providing excellent customer service during a sensitive time. The position offers extensive paid training to equip candidates with the necessary skills for success.

Responsibilities

• Consulting with families in the designing of their monuments.
• Reviewing pricing to ensure families are informed of all the various options.
• Setting the proper expectations for timing and process of creating the monument.
• Working with our field team to ensure the timely setting of completed monuments.
• Developing and maintaining solid product knowledge to meet families' various memorial needs.
• Preparing inscription and memorial sales paperwork including tracking orders, following up on monument quotes, and emailing photos of completed work.

Requirements

• 3 years of experience in sales or sales administration.
• Strong organizational skills and experience in office management.
• Excellent written and verbal communication skills.
• Ability to meet and interact with customers in person, on the phone, and via email.
• Attention to detail and a flexible, proactive attitude.
• Strong problem-solving and negotiation skills.

Nice-to-haves

• Experience in the industry is a plus.

Benefits

• Competitive Salary
• Paid Time Off
• Career Growth Opportunities
• Fun and Energetic Environment
• Ongoing Training
• Employee Discount
• Medical Insurance Stipend