Office Assistant

Kelly Services - Winchester, VA

Full-time - Entry Level

Winchester, VA

10,001+ employees

Administrative and Support Services

About the position

The Administrative Assistant at Kelly is responsible for managing product reviews, handling mail, maintaining accurate records, and engaging with the online community. This role requires strong organizational skills and attention to detail to ensure efficient operations and positive brand representation.

Responsibilities

• Complete and manage product reviews, ensuring accuracy and prompt response to queries.
• Check and process incoming and outgoing mail, efficiently handling shipping samples for the team.
• Take detailed notes on various cases, maintaining accurate record-keeping and organizing case files for easy access.
• Monitor and clear unwanted spam from email and other communication channels, prioritizing important messages.
• Complete return authorizations for retail, managing the return process, and maintaining proper documentation.
• Maintain and organize the literature center, ensuring all materials are up-to-date and well-stocked.
• Reply to inquiries and comments on social media platforms, engaging with the online community to maintain a positive brand image.

Requirements

• High attention to detail and excellent organizational skills.
• Strong written and verbal communication skills.
• Proficient in using email, social media platforms, and other communication tools.
• Ability to multitask and prioritize tasks effectively.
• Strong problem-solving skills and ability to work independently.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Previous experience in administrative or customer service roles is preferred.

Benefits

• Voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
• Access to a retirement savings plan.
• Service bonus and holiday pay plans (earn up to eight paid holidays per benefit year).
• Transit spending account.
• Paid sick leave under the applicable state or local plan.